The error encountered by most iTunes customers is "iTunes Online Connection Timeout". When this error happens, the standard causes of the issue are sometimes two: 1 – There’s an Internet connection drawback or 2 – There is a safety software or other program that blocks the connection between the iTunes software and the Apple servers.
- 1 Common iTunes Network Connection Timeout Errors
- 2 Steps to Repair iTunes Network Connection Timeout Error
- 3 iTunes Error 9808
- 4 What’s iTunes Error 7?
- 5 Tips on how to fix iTunes Error 1013 in Windows?
- 6 How do I fix iTunes 1013 in Mac OS X?
- 7 Fixing iTunes Error 1601
- 8 Steps to fix iTunes error 1601 on Mac OS X
- 9 Steps to Repair iTunes Error 1601 on Windows
Common iTunes Network Connection Timeout Errors
Network connection timeout error and related issues are often reported to shoppers when trying to improve their iDevice to a more moderen model of iOS. As soon as the replace is complete, the iPhone, iPad, or iPod Contact won’t hook up with the iTunes Store. A number of the errors which will happen with this error are:
iTunes Error 9808
Variations of iTunes Error -3259
“Network Connection Timeout”
“An error occurred while downloading music (-3259)”
”Drawback loading software program ”
“ iTunes could not connect to Store. An unknown error occurred (-3259). Make sure the network connection is active and try again. ”
“ Cannot Connect to iTunes Store ”
Steps to Repair iTunes Network Connection Timeout Error
Step 1 – Decide whether or not a pc or iDevice can hook up with the Web by making an attempt to browse non-Apple web sites. Many occasions iTunes users overlook to do this step and understand that they’ve Web removing or are not related to the wireless community. If an alternate website masses in an internet browser on a device or pc, the cause of the Web connection could also be removed as the reason for the error
Step 2 – Ensure the newest model of iTunes is installed on the goal pc. You’ll be able to verify the iTunes model by choosing “Help” and then “About” menu choices in the iTunes main file menu. A pop-up window will appear displaying the version of the software installed in your pc. You may also select from the "Help" and "Check for Updates" menu in the iTunes file to examine for software updates if guide confirmation and updating aren’t fascinating or too many steps on your personal preferences.
Step 3 – In case your pc or moveable system can browse Websites (and iTunes is up to date), the iTunes community connection timing drawback is probably as a result of a pc antivirus or pc conflict. In order for iTunes to contact Apple, it should be capable of entry port 80 and port 443, which must be enabled within the firewalls of the pc. Trusted servers embrace: phobos.apple.com, deimos3.apple.com, albert.apple.com, gs.apple.com, itunes.apple.com, ax.itunes.apple.com, ax.init.itunes.apple. com and ax.phobos.apple.com.edgesuite.internet. Other "well-known" ports which will must be opened for proper iTunes use are: 3689, 5297, 5298, 5353, 8000-8999, and 42000-42999.
Step 4 – Add VeriSign Servers Reliable Sitemap in Pc Security Software. iTunes is making an attempt to contact evintl-ocsp.verisign.com or evsecure-ocsp.verisign.com during iPhone recovery and activation.
Step 5 – Briefly remove or disable security software put in in your pc. You could have encountered a case the place certain software shouldn’t be absolutely suitable with iTunes. Momentary removing could also be required in some instances where security purposes have not been deactivated by this menu choice. As an alternative, this system continues in the background and probably interferes with the right operation of iTunes. Ensure that all of the information needed to reinstall the safety software can be found (plus the license key). Your pc is in danger for the time that the software has been disabled when troubleshooting iTunes connection errors.
Step 6 – If Home windows users nonetheless have iTunes connection errors at this point, uninstalling and reinstalling the iTunes program has confirmed
Step 7 – Troubleshoot issues with potential house routers by eradicating the wi-fi router and connecting the Internet on to DSL or by way of cable modem. This does not assist fix the problems with Apple cellular units. nevertheless, it nonetheless helps to take away any problems or causes for the connection error
Step 8 – Rinse the DNS cache on the shopper pc. DNS (Domain Identify System) is a database that interprets plan language net addresses into Internet Protocol (IP). Typically these entries could also be corrupted and have an effect on the timing error in iTunes. In consequence, in the event you rinse your DNS (in each Windows and Mac OS X), it could possibly assist resolve the error.
Step 9 – Start Mac OS X v10.5 and 10.6 or later from the "Terminal" software to the "Utilities" folder on your pc. Then enter “dscacheutil –flushcache” on the command prompt and then the “Return” key. You could not see any response in the terminal. This is normal and the DNS is flushed. For Mac OS 10.four Tiger, the command is barely totally different, lookupd –flushcache, however it has the same impact
Step 10 – The DNS cache could be rinsed in the same means in Home windows XP, Vista and Windows 7. First start the DOS immediate by choosing the "Start" menu button and typing "cmd" in the search text area. Then enter “ipconfig / flushdns” after which press “enter”. In contrast to Mac OS X, Windows then shows a message stating that "Resolving DNS cache is rinsed." Notice that in some variations of Windows, you have to be logged on as an administrator to carry out this process.
Step 11 – Restart your pc and check out to hook up with the iTunes retailer within the final time. In the event you continue to receive an "iTunes Network Connection Timed Out" error, chances are you’ll need to seek assist using iTunes Help and ship a problem ticket to your local Web Service Provider (ISP) as they could inadvertently block Apple's website or related providers.
iTunes Error 9808
iTunes Error 9808 is usually associated with "iTunes Network Connection Timed Out" error; nevertheless, it’s often restricted to Home windows customers only. Particular 9808-an error referred to as "Unknown error in the iTunes Store" and it often creates battle with third-party software software for Windows working system (OS).
Step 1 – Exit iTunes whether it is operating by choosing "File" and "Exit" menu buttons
Step 2 – Begin Web Explorer. Then choose the "Tools" menu merchandise and then "Internet Choices.
Step 3 – Select the" Advanced "menu tab and choose" Security "within the menu. Delete or deselect" Check server revocation ".
Step four – Restart your pc and open iTunes Your ITunes error 9808 will now be eliminated and your software must be in normal use
What’s iTunes Error 7?
One other widespread iTunes error that is commonly associated with network connectivity points is iTunes Error 7. This error often happens to end-users who use the software program in a Windows setting and are related to a corrupted or dangerous installation of the Microsoft .NET surroundings or an error in the Apple Quicktime element.
Step 1 – Obtain the up to date model of Quicktime for Home windows. After downloading, double-click the installation file and install the new Quicktime element
Step 2 – Whenever you're achieved To get a Quicktime update, obtain a brand new iTunes shopper and set up on the shopper
Step three – Restart your pc and begin iTunes. If the iTunes error code 7 continues to be thrown, the pc has a nasty set up of the .NET framework.
Step four – Unfortunately, the Home windows operating system permits multiple versions of the .NET framework to be put in on the identical pc. When this happens, everybody have to be lively and uncorrected to make iTunes work properly and never throw the iTunes error 7. Based mostly on the version of the Home windows operating system on your pc, it’s essential download and set up or restore all .NET installers for OS from a smaller version number. In case you are requested that the .NET
version is already put in on your pc; Click on the "Repair" menu choice and comply with the subsequent button to fix the .NET framework. After you put in the newest .NET elements on your pc, restart your pc. Then Launch iTunes and iTunes Error 7
Home windows XP .NET Framework Downloads
Microsoft .NET Framework 2.zero
Microsoft .NET Framework 4.zero
Microsoft .NET Framework 4.0 [19659006WindowsVistaNETFrameworkDownloads
Microsoft .NET Framework three.5 SP 1
Microsoft .NET Framework four.0
Home windows 7 .NET Framework Downloads
Microsoft .NET Framework 4.zero
Tips on how to fix iTunes Error 1013 in Windows?
iTunes 1013 is another challenge with iTunes Network Connection Timeout that many iTunes customers encounter. One of the current errors that occurs is that error 1013 is mostly associated with upgrading iPhone four to iOS 4.2.1.
Step 1 – Choose "Start", "Programs", and "Accessories" in your pc. Then start the "WordPad" by clicking this system icon
Step 2 – Choose the "File" and "Open" menu options and use the program file selector to go to "Windows" "System32", "Drives",
Step three – Change " File Type "All Paperwork" and open the "Hosts" file on Wordpad.
Step four – Uncheck "gs.apple" .com within the Hosts file and click on the "Save" menu choice
Step 5 – Restart your pc. Then paste the iPhone and choose the menu choice to carry out a tool or iPhone restoration. When restoration is full, iTunes 1013 shall be removed.
How do I fix iTunes 1013 in Mac OS X?
Step 1 – Choose "Applications" and then "Utilities" folders from your pc.
Step 2 – Sort or enter "sudo nano / etc / hosts" and press "Return" on your pc.
Step 3 – Enter the computer administrator password. Find and remove the gs.apple.com entries within the file.
Step 4 – Press "CTRL" and "O" to save lots of the file and select "CTRL" and "X" from the textual content editor.
Step 5 – Restart iTunes and connect iPhone to your pc. Proceed to reset your telephone utterly to right your iTunes 1013 error.
Fixing iTunes Error 1601
iTunes 1601 is thrown usually after the iPod or iPhone is restored using iTunes. A particular error message indicates: "The iPhone could not be restored. An unknown error occurred (1601) An analogous message is thrown to the iPod except that the error code 1602 is thrown. When the error is acquired, you can’t hook up with the iTunes store together with your system and iTunes on the primary pc
Steps to fix iTunes error 1601 on Mac OS X
Step 1 – Remove iDevice from your pc and exit
Step 2 – Begin or open Mac Finder. Then drag the iTunes icon to the Trash.
Step 3 – Select "Go to" and "Go to Folder" menu choices and click "/ System / Library / Extensions" adopted by the "Go" menu button
Step 4 – Move the "AppleMobileDevice.kext" file to the Trash .
Step 5 – Select “Go” and “Go Folder menu options and open“ / Library / Receipts / ”.
Step 6 – Click on the Go button and d rip the AppleMobileDeviceSupport.pkg file to your pc's trash. In newer variations of Mac OS X, this file will not be current. During this step, the operating system might ask you to enter the administrator password on your pc
Step 7 – Restart your pc and select "Finder" after which click "Clear Trash" menu buttons.
Step eight – Download and reinstall iTunes to your pc and take away the error.
Steps to Repair iTunes Error 1601 on Windows
Step 1 – Select the Begin Menu Button and Open Your Pc Management Panel
Step 2 – Choose the "Add / Remove Programs" menu merchandise and select the menu choice to delete the following purposes in successive order: QuickTime, Apple Software Update, Apple Cellular System Help, Bonjour, and Apple Software Help.
Step three – Input pc administrator password when prompted to remove each of the packages listed in Step 2.
Step 5 – Restart your pc and obtain the iTunes software.
Step 6 – Begin iTunes after which end your iPhone, iPod, or iPad to repair the iTunes 1601 error.